Your Hearing is Too Important for the High Street

Hearco

Sep 16, 2025

Introduction

Struggling with your hearing or blocked ears? It's tempting to just pop into the nearest high-street optician or pharmacy. It seems convenient. But when it comes to something as vital as your hearing, is "convenient" good enough?

Your hearing deserves dedicated, expert care. At Hearco, a local, independent clinic in Brighton and Hove run by a qualified audiologist, we provide a level of service the big chains simply can't match.

The Problem with "One-Size-Fits-All" Hearing Aids

Many high-street chains now sell hearing aids, but their model often has significant drawbacks.

Limited Choice: Big chains often have deals with a few specific manufacturers. This means you're shown a limited range of devices, which might not be the best solution for your unique hearing loss or lifestyle.
Limited Appointments: Often appointments are short and many locations only have a 'hearing care' professional on occasional days, as they are asked to cover a number of stores - it is also unlikely you will see the same person twice.
Sales-Focused: The environment can be more about sales targets than healthcare. The goal can be to sell you a product, not necessarily the right product for your long-term well-being.
Not Audiologist-Led: While staff receive some training, they aren't university-qualified audiologists who specialise in the complex science of hearing and auditory rehabilitation.
Limited Equipment: High street chains will not be able to provide more advanced, in depth testing, as they are limited for time and don't have the training nor the equipment to facilitate.
Poor Customer Feedback: High street chains have very low customer ratings - independent consumer watchdogs, such as which? consistently rate independent audiologists above any high street providers for customer care and satisfaction.

The Hearco Advantage: Independent & Expert Care

As a truly independent clinic, we work for you, not a manufacturer. This unlocks a world of benefits.

Unbiased, Unlimited Choice: We offer the latest technology from all leading hearing aid brands. We'll find the perfect fit for your needs and budget.
Expert Diagnosis: Every appointment is with a qualified audiologist. We perform in-depth diagnostic assessments to get a complete understanding of your auditory health.
Personalised Fitting & Aftercare: We don't just sell you a box. We meticulously program your hearing aids and provide comprehensive aftercare to ensure you get the very best results.
Continuity of Care: You will see your audiologist, Matthew at every appointment

Ear Wax Removal: Don't Risk It

Ear wax buildup is common, but how it's removed matters.

High-street options can be risky as It is unlikely you will see an audiologist - instead you will see an individual who has attended a 2 day wax removal course - meaning they are limited in experience, but also limited in the techniques and instruments they can use. It is also likely their diaries will be overbooked, meaning a rushed and often painful/dangerous procedure. Furthermore, if your procedure isn't completed, you will likely be charged again for a follow up, often only available weeks later.

At Hearco, you'll only see an audiologist. Furthermore, we are trained in every ear wax removal technique, so we can deliver the safest and most comfortable experience for each individual. Hearco has invested in all the latest and best equipment, which high street providers simply don't have - such as ENT grade telescopes. Having the best equipment, means the audiologist who examines your ear canal does so, under the best conditions, meaning the procedure is more likely to be gentle, precise, and comfortable.

Take Control of Your Hearing Health Today

Don't settle for a high-street compromise. Your hearing is one of your most precious senses, and it deserves the highest standard of professional care. Come and experience the Hearco difference for yourself - we can often provide same day appointments.